IT Leaders Pulse Report 2022: Retail and Consumer Goods

Insights from 1,000 IT leaders on people, processes, and technology with a focus on retail and consumer goods

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As priorities continue to evolve, so does the role of the senior IT leader. The retail and consumer goods sector is no exception. This report highlights insights from 1,000 IT leaders (of which 149 came from the retail and consumer goods sector) on the people, processes, and technology operations within their organization. Take a peek at the statistics through a retail and consumer goods lens followed by the full insights from the IT Leaders Pulse Report 2022. The results show that their focus has shifted to creating people- and experience-centric capabilities to adapt to supply chain challenges, inflation implications, and the changing global economy.

Here are the top takeaways:

  • Leaders are addressing skills gaps within the IT function by doubling down on automation.
  • Fusion teams are being created to increase alignment between IT and business functions.
  • Organizations are empowering teams with low/no-code tools to create connected experiences.
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