Connect any system and data with Salesforce integration.
Unleash the full power of Salesforce Customer 360 through integration
Stay connected to your customers by learning how to integrate Salesforce Customer 360 to any data or system — delivering truly personalized, connected customer experiences.
Build a connected digital HQ with MuleSoft and Slack
Increase productivity and efficiency across your enterprise by connecting your apps, your people, and your digital HQ with MuleSoft and Slack.
- Overview
- Salesforce Clouds
- Industries
Unlock data to unleash the power of Salesforce Customer 360
Build connected experiences faster
Use best-in-class connectors and accelerators to jumpstart Salesforce integrations by 3x
Integrate your back office with ease
Leverage APIs to connect Salesforce Sales Cloud and Service Cloud to ERP, POS, and legacy systems
Future-proof Salesforce integrations
Develop a flexible architecture with secure, scalable Salesforce integrations
Accelerating commerce innovation with APIs
“We have about 2,000 business applications at Unilever ... and there is a lot of legacy [systems]. It's saving us somewhere between 40-50% on our projects now because we have the [MuleSoft] platform in place.”
Jane Moran, Global CIO, Unilever
Take advantage of back office ERP applications
Unleash the full potential of your CRM and automate business processes by connecting Salesforce in real-time with ERP and finance applications such as SAP and NetSuite.
Leverage connectors for SAP, Oracle, and NetSuite to quickly unlock customer, product, and order data to synchronize with Salesforce.
Build an architecture for the future
Use the power of MuleSoft and Salesforce to build an architecture for change with APIs and loosely-coupled applications.
Learn how Anypoint Platform allows you rapidly evolve and adopt an API-led approach to integration, making it easy to unlock data from ERP, OMS, and databases and surface it in Salesforce Service Cloud for a single view of the customer.
MuleSoft Composer
Connect apps and data to Salesforce with clicks, not code
Empower Salesforce admins with a no-code solution for unlocking data, integrating apps, and automating business processes.
Connect Salesforce to SAP
Learn how MuleSoft connects SAP to Salesforce and other apps, data, and devices to help you scale innovation
Top 5 Salesforce Integration Patterns
Connect Salesforce to any system and unlock data for 360 customer views
Create a 360° customer view with Service Cloud
Read how MuleSoft synchronizes data and automates transactions between Salesforce Service Cloud, ERP, and others
Sales Cloud
Integrate front and back office for a seamless selling experience
Unlock back-office data
Synchronize order, invoice, and product data from ERPs with prebuilt connectors and integration templates.
Drive greater rep productivity
Easily surface real-time data through sales channels, and automate workflows to place and update orders.
Uncover richer sales insights
Fuel Sales Cloud dashboards, reports, and Einstein predictions with third-party and legacy system data.
Service Cloud
Unlock third-party data to enable a real-time customer view
Achieve a single customer view
Integrate siloed third-party systems for a complete, real-time customer view in a single interface.
Improve agent productivity
Automate manual processes, such as cases, to reduce average handle time and call volume.
Engage customers using multiple channels
Connect new and existing digital channels from AI to chatbots using an API-led approach.
Salesforce Customer 360 Platform
Develop rich, integrated applications by unlocking data from any system
Build modern, connected experiences
Integrate siloed third-party systems to power scalable, integrated experiences.
Accelerate the delivery of innovation
Use API-led integration, with prebuilt connectors and templates, to rapidly innovate.
Empower everyone to build applications
Enable business and IT teams to build applications fast using reusable APIs and low code tools.
Driving a seamless omnichannel experience
See how Pilot Flying J integrated backend systems with digital customer-facing technologies and Salesforce Sales, Service, and Marketing Clouds to enhance the customer experience.
UCSF customer story
UCSF improves patient care with CareWeb Messenger, a messaging platform built on MuleSoft and Salesforce
Splunk customer story
See how Splunk automated their quote-to-cash process by connecting Salesforce to SAP, Netsuite, and others
Hologic customer story
Learn how Hologic leveraged the Oracle and Salesforce connectors to deliver a single customer view 3x faster
Financial services
Power unified banking by integrating data with Financial Services Cloud
Unlock core banking systems
Surface account, payment, and loan data from core banking systems rapidly with out-of-the-box connectors and integration templates.
Enable Open Banking
Build customer-centric digital ecosystems by extending Financial Services Cloud with Open Banking APIs.
Enrich customer relationships
Empower bankers to provide personalized service at scale by unifying accounts, relationship networks, and life events.
Healthcare
Improve health outcomes and patient care experiences with Health Cloud
Unlock EHR clinical data
Surface patient data quickly by connecting to any EHR, across multiple sites of care, with out-of-the-box connectors and integration templates.
Extend patient care, anywhere
Combine clinical and non-clinical data to build experiences that track a patient’s journey across in-person visits, telehealth, or via an IoT device.
Improve care coordination
Provide call center agents with the right patient information at the right time, all from one screen.
Retail
Deliver a connected retail experience with Salesforce
Establish omnichannel connectivity
Provide a consistent experience across all channels by enabling teams to self-serve from a repository of reusable APIs.
Personalize in-store interactions
Blend physical and digital experiences seamlessly by supporting integration across devices, kiosks, and automated service centers.
Connect commerce anywhere
Integrate eCommerce systems to core systems such as ERP, OMS, and POS with out-of-the box connectors and integration templates.
Manufacturing
Drive predictability and streamline collaboration with Manufacturing Cloud
Unify a complex back office
Capture order and account information from ERPs such as SAP with out-of-the box connectors and integration templates.
Drive business process automation
Surface real-time inventory and order data through sales channels, and automate complex workflows to place and update orders.
Create a comprehensive forecast view
Aggregate order information across the manufacturing ecosystem and ensure it accurately reflects account activity.
ASICS runs faster with MuleSoft and Salesforce Commerce Cloud
In just four weeks, MuleSoft’s Anypoint Platform™ enabled ASICS to build a new, modern eCommerce platform, built on Salesforce Commerce Cloud.
NYU Langone Health customer story
Learn how NYU Langone Health surfaces data from EHRs into Salesforce Health Cloud for a comprehensive patient view
SunTrust customer story
See how SunTrust used APIs to build a unified banking experience with MuleSoft and Salesforce
Ahold Delhaize customer story
See how Ahold Delhaize integrates Salesforce Commerce Cloud with legacy systems for a digital in-store experience