Create seamless commerce experiences.
Connect customer, product, and sales order data to create more consistent experiences across web, mobile, social, and in-store.
Transform business relationships.
Share data across your ecosystem to improve collaboration and efficiency.
Deliver connected and consistent service.
Empower service agents to deliver quick and personalized customer experiences with real-time customer and order data.
Acquire and engage loyal customers.
Connect loyalty to the wider customer experience with integration-ready APIs — from purchases, to customer service, in-person experiences, and more.
Optimize investment in stores and associates.
Help associates keep up with shopper expectations with connected devices and real-time inventory data.
Customer story
SMCP goes omnichannel to improve the shopper experience
"Thanks to MuleSoft, new customers recorded in stores are immediately registered in our CRM, Salesforce, and they receive newsletters and invitations to private sales, which supports the growth of sales revenue.”
MuleSoft Accelerator For Retail
Create a single shopper view.
Pre-built APIs integrate customer, sales, and product data across multiple systems.
Deliver personalized marketing interactions.
Unify customer profiles with best practice templates to deliver personalized messaging and promotions across marketing and commerce platforms.
View reliable, real-time inventory data.
Integrate sales order and product information in real-time to enhance customer and employee experiences and eliminate manual employee reporting.
- Featured
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Webinar
Automate your single source of truth
Learn how MuleSoft & Salesforce Customer Data Platform help businesses digitally transform.
Blog
APIs for Retail Businesses: Why They’re the Future
Read more about evolving customer expectations, leveraging APIs, and why employees are a critical consideration.
Demo
Gain real-time inventory visibility
See how retailers can enable inventory visibility across channels by unlocking data.