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What's included with MuleSoft Automation?

  • Automation Credits for use with MuleSoft for Flow: Integration, IDP, RPA, Composer, and Flow Orchestration.
  • Select access to Anypoint Platform Integration and API management capabilities.

How our pricing works

Pay for what you use

We charge for Integration Tasks, RPA Bot Minutes, number of API calls made by RPA automations, number of Composer Tasks, and Flow Orchestration Runs.

Flexible credits for MuleSoft for Flow: Integration, IDP, RPA, Composer, and Flow Orchestration

Scale dynamically with a single, unified automation solution and unlimited seats to adapt it to your own specific deployment needs.

Simple predictable pricing scales with usage

Maximize use case flexibility between UI and API automations; minimize unused capacity.

Choose the Success Plan that’s right for your business.

From resources to embedded experts, get the right level of support and expert guidance for your business.

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Premier Success Plan

Personalized expert guidance.

  • Map your business goals to Salesforce capabilities with Onboarding and Success Reviews
  • Targeted guidance and best practices via enhanced individual sessions and virtual interactive workshops
  • 24/7/365 phone and online support, 24/5/365 chat support, 1 hour response for business-stopping issues
  • Developer support to identify performance bottlenecks at a flow level and troubleshoot custom Dataweave scripts

Bundled with Anypoint Integration Starter, Anypoint Integration Advanced, API Management Solution, and Automation packages.

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Signature Success Plan

Proactive, high-touch partnership.

  • Designated Customer Success Manager
  • Success Path created jointly with your CSM, to establish goals and track progress
  • Insights and recommendations from the Customer Success Score
  • Oversight for key events and expertise for pre- and post-go-live
  • Fastest response time (15 minutes) for business-stopping issues and highest support expertise
  • Technical health reviews and optimization for issue prevention and guidance with Cloudhub connectivity
  • Specialized architecture reviews for technical health and AI readiness

Includes Premier Success Plan features. Available as an upgrade on the Anypoint Integration Advanced package.

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MuleSoft is trusted by industry-leading companies

“The result of MuleSoft is that we reduced the time our teams are doing administrative tasks. MuleSoft saves each of our teams 30 minutes a day, which over the course of a year is more than 2 million work hours to focus on what they do best — helping our customers.”

Brad Ringer
Principal Solution Engineer at AT&T

 

Frequently asked questions

An automation credit is a prepaid consumption unit used for MuleSoft for Flow: Integration tasks, RPA Bot Minutes, RPA API Calls, Composer Tasks, or Flow Orchestration Runs.

Learn more about metric definitions

For MuleSoft for Flow: Integration tasks, the number of credits needed depend on how many records you are updating and how often you want to update them.

For IDP, the number of credits needed depends on how many document pages you are automating.

For RPA, the number of Automation Credits needed depends on how many processes need to be automated, average manual processing time, and how often you run the processes. Typically, it takes less time for RPA bots to run processes than humans, especially for systems with API connectivity.

For Composer, the number of credits needed will depend on how many records you are updating and how often you want to update them.

For Flow Orchestration, the number of credits needed will depend on the complexity and scope of the automated process.

Contact us to get an estimate of how many prepaid Automation Credits you need.

Additional Automation Credits can be purchased at any time during a subscription term.

If you need more Anypoint Platform integration capacity (flows and messages) and/or Anypoint Premium Connectors, you may also consider Anypoint Platform Base Subscription in addition to MuleSoft Automation.

With the MuleSoft Automation package, you are not locked into any individual product. You can use the prepaid Automation Credits on the tools you need the most—MuleSoft for Flow: Integration, IDP, RPA, Composer, Flow Orchestration or any combination of the three products.

MuleSoft Automation includes Premier Support.

You may also consider MuleSoft Automation Quickstart service offering, designed to be a mix of advisory and implementation support to help you identify the right automation strategy and achieve quick go-lives.

With MuleSoft Automation, you can select access to Anypoint Platform, including 30 Mule Flows, 2 Million Mule Messages, 6,000 GB Data Throughput, 2 APIs Under Management & Governance, 1 Private Space and 2 Network Connections, Anypoint Design Center, Anypoint Runtime Manager, Anypoint Access Management, Anypoint Exchange and Object Store.

Contact us for more information.

 

Questions?We’ll put you on the right path

Ask about MuleSoft products, pricing, implementation, or anything else. Our highly trained reps are ready to partner with you.

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